Nice place with great amenities like free parking, wi-fi, and a 24-hour reception. I still remember the staff helping me with a morning wake-up call during my first stay. Highly recommend!

central kitchen facilities, security features, historical significance

The room sizes are inadequate for executive accommodations!!! The hotel's interior feels tired and dated, making the overall experience disappointing and stale!!!

All fine, but breakfast cold.

It was just a perfect match for a quick layover in Basingstoke with high value for money. I had a lovely interaction with the staff who quickly brought me a working hairdryer when mine failed. Be sure to check the local dining options for better meals than the hotel's.

Charming, Charming, Charming

I loved how spacious the Standard Queen Room felt, with a powerful shower that made my mornings delightful! The breakfast spread offered a tasty variety, from fluffy pancakes to a hearty full English – perfect to fuel my day. Plus, the staff was incredibly warm and attentive, really making me feel at home.

would recommend 😊❤️

warm and welcoming staff truly made our stay special with excellent customer service and free parking

Exceptional staff support and comfortable stay.

Had a great night! The room was clean and comfy 🛏️. The staff were super friendly and always helpful. Just wish the breakfast had more options though.

I had a lovely stay where I enjoyed a hearty breakfast served by a wonderfully attentive lady who remembered my vegetarian needs, and I also appreciated the cozy seating in the lounge area. The sun terrace and garden provided the perfect spots to unwind after a long day. The only downside was the outdated bathroom fixtures, but it didn't take away from the great vibe overall! 😊

Had a fantastic group trip with friends! We loved visiting one of the best theme parks in the UK, filled with thrilling rides and awesome attractions. Our stay was made special by the helpful staff and clean rooms. Definitely recommend this place for a fun getaway with friends.

We did find the hotel a bit dated. It could use some refreshing, especially in the common areas.

i had a nice stay that exceeded my expectations compared to my previous visit. the breakfast had freshly baked croissants and a range of organic juices, which was delightful. the staff were really attentive and made my time there feel special during the evening activities.

heating in the room was inadequate.

The common areas were charming and beautifully decorated, making me feel elegant and at ease as I navigated through the hotel. the clean pathways made it accessible for seniors like myself, which was greatly appreciated.

More seating options in common areas would be nice.

Nice stay with comfy beds

Had a decent stay! The beds were super comfy and the staff were really friendly. It's just too bad our room was right at the top of the stairs, so we heard folks chatting as they walked by. Didn't try the food, but loved the bar area to relax after a long day. Will come back for sure.